Last week, our industry’s elite descended upon LA for the inaugural Gartner 360 conference (see post from Clare Dorrian on her takeaways from the event here). Ever out to cause mischief, two of our Ciboodlers armed with just a flip camera and some delving questions, tracked down many of the CRM industry’s movers and shakers to get their take on the conference, amongst other things…
Today’s edition includes Michael on cheese, and the Godfather of CRM himself – Paul Greenberg. Check back again tomorrow for interesting insight from two #scrm superstars…
Paul Greenberg:
Michael: