Having lived in Asia continuously for the past eight years, I have learnt much about the respective cultures of this unique part of the world. In particular, I have learnt the ancient and treasured South East Asian virtue of patience. Indonesians, for example, are seemingly and comparatively patient by design, whereas I’ve never truly regarded patience as virtuous. In my mind, “hurry the heck up” should be awarded more prestige and honor. So, you can imagine this has been a journey of self-discovery and learning for me, especially as a life-long self-diagnosed sufferer of ADD. Now, what I was talking about?
RSS Feeds
Archives
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010
- September 2010
- August 2010
- July 2010
- June 2010
- May 2010
Tags
#gartner360
#gartnercrm
aht
Asia
call center
call centers
Cheese
community
contact center
contact centre
crm
customer
customer care
Customer Engagement Continuum
customer experience
customer experience management
Customer intelligence
customer loyalty
customer service
Customer Service Experience
Engagement
event
Evolution
exec interview
facebook
Multi-channel
Paul Greenberg
pr
Process
Ray Wang
recruitment
scrm
Self-service
Service Excellence
Social CRM
social crm platforms
social customer
Social Customer Service
social media
techciboodle
Technology
twitter
video
Web-Based CRM
Web Self Service
Analyst Firms
Independent Analysts
Follow Us On Twitter
- Whale Fail - Twitter seems to be down!