So this is the final edition of our ciboodlers’ videos from the Gartner 360 summit. But don’t fret – I’m sure they will pop up again sooner rather than later with their flip camera, cheeky questions and general mischief making! For today’s edition, we have another analyst in the limelight and a delegates take on the event.
Bill:
Following hot on the heels on yesterday’s CRM movers and shakers videos from the Gartner 360 event, (to view click here) today we’ve got two #scrm superstars tackling our ciboodlers questions – look out for a great answer on how cheese relates to customer service!
Esteban Kolsky:
Last week, our industry’s elite descended upon LA for the inaugural Gartner 360 conference (see post from Clare Dorrian on her takeaways from the event here). Ever out to cause mischief, two of our Ciboodlers armed with just a flip camera and some delving questions, tracked down many of the CRM industry’s movers and shakers to get their take on the conference, amongst other things…
Today’s edition includes Michael on cheese, and the Godfather of CRM himself – Paul Greenberg. Check back again tomorrow for interesting insight from two #scrm superstars…
Paul Greenberg: