All Sword Ciboodle News


Insurance a hot market for customer service technology says Sword Ciboodle

Monday, 18 May 2009

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ISM names Sword Ciboodle a Top 15 enterprise CRM product

Thursday, 23 April 2009

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Sword Ciboodle strikes deal with Admiral

Thursday, 16 April 2009

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Sword Ciboodle Evaluated in Leading Industry Analyst Firm’s Magic Quadrant for CRM Customer Service

Tuesday, 14 April 2009

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Sword Ciboodle hailed as a Rising Star by CRM magazine

Wednesday, 1 April 2009

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Vhi Healthcare rolls out Sword Ciboodle for world-class customer service

Thursday, 26 March 2009

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BGL Group chooses Sword Ciboodle for advanced CRM

Tuesday, 3 March 2009

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Sword Ciboodle to demonstrate, educate and celebrate at Gartner CRM Summit

Thursday, 26 February 2009

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Sword Ciboodle celebrates record year in Australia

Monday, 22 December 2008

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Sword Ciboodle Receives 2008 Product of the Year Award Presented by Customer Interaction Solutions Magazine

Friday, 19 December 2008

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Sword Ciboodle gets a new look for the road ahead

Friday, 19 December 2008

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Sword Ciboodle hosts executive lunch with Forrester Research

Thursday, 20 November 2008

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Sword Ciboodle makes Top 10 call centre software list

Friday, 7 November 2008

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Nutricia rolls out Sword ciboodle for multi-channel CRM

Tuesday, 28 October 2008

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Sword ciboodle cited as the sole leader in process-centric customer service software by independent analyst firm

Wednesday, 22 October 2008

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Sword ciboodle seals strategic global partnership with Cognizant

Wednesday, 8 October 2008

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Sword ciboodle to demonstrate success at Call Centre Expo

Tuesday, 9 September 2008

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ciboodle.com gets dedicated U.S. version

Friday, 5 September 2008

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Sword ciboodle cited as a strong performer in enterprise CRM suites by independent analyst firm

Tuesday, 2 September 2008

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Sword ciboodle establishes Chicago HQ, expands leadership team

Tuesday, 26 August 2008

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ciboodle launches interact web resource

Monday, 28 July 2008

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ciboodle goes Crazy at the Australian Contact Centre Summit

Tuesday, 1 July 2008

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Ventana Research study finds organizations lacking in Customer Experience Management capabilities

Tuesday, 17 June 2008

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ciboodle set to star at Forrester IT Forum

Monday, 2 June 2008

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Graham Technology becomes ciboodle

Tuesday, 13 May 2008

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Scottish Water chooses Graham Technology and Atos Origin to help improve its Customer Connections

Tuesday, 29 April 2008

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Graham Technology funds computing science scholarship

Tuesday, 8 April 2008

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Graham Technology joins SWORD Group

Tuesday, 1 April 2008

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Graham Technology evaluated in Gartner's Magic Quadrant for CRM Customer Service

Tuesday, 25 March 2008

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Standard Bank wins Gartner CRM Excellence Award

Wednesday, 19 March 2008

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Graham Technology to take Gartner CRM Summit by storm

Monday, 17 March 2008

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GT-X becomes cPP

Thursday, 13 March 2008

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Graham Technology to address key industry issues at European Contact Centre Week

Monday, 10 March 2008

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Ventura selects ciboodle to enhance outsourced customer management offering

Thursday, 6 March 2008

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Eskom wins Gold BPM Award for work with Graham Technology

Tuesday, 26 February 2008

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ciboodle launched in Australia with Crazy Johns deployment

Tuesday, 19 February 2008

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Graham Technology launches ciboodle.com

Thursday, 14 February 2008

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Graham Technology powers HIP automation website

Tuesday, 29 January 2008

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Graham Technology customer a finalist for BPM Awards

Friday, 18 January 2008

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Graham Technology recognised at Scottish Software Awards

Friday, 30 November 2007

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Vodafone Netherlands goes live with ciboodle

Tuesday, 20 November 2007

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Scottish Council revolutionises contact centre with ciboodle

Friday, 26 October 2007

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Graham Technology up for multiple industry accolades

Thursday, 11 October 2007

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ciboodle awarded Best Product at major industry event

Tuesday, 2 October 2007

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ciboodle to celebrate successful first year at Call Centre Expo

Friday, 21 September 2007

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PacifiCorp upgrades contact centre with Graham Technology

Thursday, 13 September 2007

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U.S. to experience ciboodle at Gartner CRM event

Wednesday, 12 September 2007

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GT Strong Performer in Human-Centric BPMS For Banking & Investments writes independent analyst firm

Tuesday, 4 September 2007

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Friends Provident selects ciboodle to deliver "6 star customer service"

Tuesday, 21 August 2007

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ciboodle the "best product for delivering live interaction processes" says independent analyst firm

Monday, 6 August 2007

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ScottishPower recognised for online excellence by USWITCH

Tuesday, 31 July 2007

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ciboodle fever hits Edinburgh

Tuesday, 5 June 2007

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Graham Technology opens Amsterdam office

Wednesday, 30 May 2007

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Graham Technology launches ciboodle in Africa

Tuesday, 29 May 2007

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Graham Technology cited as a leader in process-centric CSM by independent analyst firm

Friday, 25 May 2007

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Graham Technology leads industry A-List in Cannes

Monday, 23 April 2007

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Telkomsel wins best call centre award

Wednesday, 18 April 2007

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Graham Technology identified in leading analyst firm's report on contact centre CRM technology

Thursday, 12 April 2007

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Telkomsel boosts contact centre software to accommodate growth

Tuesday, 10 April 2007

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Graham Technology launches new contact centre software in Indonesia

Tuesday, 10 April 2007

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Falkirk Council to boost CRM with ciboodle

Thursday, 29 March 2007

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Graham Technology shines at European Contact Centre Week

Monday, 26 March 2007

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AIB lands Gartner CRM award with help from Graham Technology

Thursday, 15 March 2007

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Graham Technology and ESPC combine to meet the new challenges in the UK property market

Monday, 5 March 2007

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Graham Technology set to wow Gartner CRM Summit

Monday, 5 March 2007

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It's all about building long-term customer relationships with ciboodle

Thursday, 1 February 2007

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Graham Technology to participate in Financial Services IT Directors Strategy Meeting

Monday, 22 January 2007

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West Dunbartonshire Council to deploy contact centre CRM software

Tuesday, 28 November 2006

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Indez delivers global enterprise search engine with support from Graham Technology

Wednesday, 25 October 2006

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Graham Technology feature in thought-leading public sector article

Wednesday, 18 October 2006

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Graham Technology unveils ciboodle: Flexible CRM for contact centres

Friday, 22 September 2006

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Australian Unity invests in Graham Technology

Tuesday, 1 August 2006

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Smart Telecom go-live with new contact centre solution from Graham Technology

Thursday, 27 July 2006

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Second time's a charm for 'magic' technology firm

Monday, 17 July 2006

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Iain Graham Awarded Doctorate

Tuesday, 11 July 2006

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Graham Technology 'rev up' for busy events season ahead

Friday, 2 June 2006

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Graham Technology seeks software whizzes, applauded project leaders and canny analysts...

Wednesday, 24 May 2006

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Graham Technology Wins Prestigious Award

Monday, 8 May 2006

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Scottish technology firm exhibits a special kind of magic for technology analyst

Wednesday, 26 April 2006

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Scottish Technology firm create Celtic Connection for Irish Telco

Thursday, 6 April 2006

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Technology Director named Young Director of the Year

Friday, 24 February 2006

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Graham Technology's headquarters featured in pan-European in-flight magazine.

Monday, 13 February 2006

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Smart Telecom develops strategic partnership with GT to implement new customer service system

Friday, 23 December 2005

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Graham Technology Explores Opportunities in Portugal and Spain

Monday, 7 November 2005

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GT Announces Availability of GT-X on Sun's Award-winning Solaris 10 on x64 Operating System

Wednesday, 12 October 2005

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Graham Technology Recognised for International and Individual Excellence

Friday, 7 October 2005

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Graham Technology Launches Usability Service for Contact Centres

Tuesday, 4 October 2005

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Graham Technology's CTO Chairs Leading Mobile Communications Event in Indonesia

Wednesday, 7 September 2005

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BBC Radio 4 invites Graham Technology to discuss Advances in Voice Technology

Tuesday, 23 August 2005

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Graham Technology Unveils New Product Release

Friday, 8 July 2005

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Graham Technology Announces Sun Java System Portal Integration

Thursday, 2 June 2005

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Graham Technology Staff Hail India of Inchinnan Top Place to Work

Tuesday, 31 May 2005

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The Fastest Growing Telecommunications Company in the World Leads the Way with GT-X

Tuesday, 10 May 2005

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Global Telco Leaders Learn about Best Practice at Graham Technology HQ

Friday, 8 April 2005

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Graham Technology Drive into New Markets

Friday, 8 April 2005

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Graham Technology Appoints Financial Expert to Increase Industry Knowledge

Wednesday, 23 March 2005

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Home-Grown Operations Director Appointed at Graham Technology

Tuesday, 8 March 2005

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Graham Technology and SAP Launch New Working Relationship

Thursday, 3 March 2005

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Graham Technology Targets Top Business Schools in the UK

Wednesday, 9 February 2005

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