News Coverage 2008
News Coverage 2007
News Coverage 2006

The Key to Keeping Customers Is Getting to Know Them

Wednesday, 24 June 2009

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Outbound becomes the in-thing

Friday, 12 June 2009

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CRM Provider Sword Ciboodle IDs Insurance as a Hot Market for Customer Service Technology

Friday, 12 June 2009

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Insurance a hot market for customer service technology

Friday, 12 June 2009

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Sears Transforms the Contact Center Experience

Tuesday, 5 May 2009

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Crossing the Pond

Friday, 1 May 2009

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Sword Ciboodle a Top 15 enterprise CRM product

Friday, 24 April 2009

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Agents of Change: CCF Roundtable

Wednesday, 22 April 2009

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Admiral Group Selects Sword Ciboodle’s CRM Platform

Friday, 17 April 2009

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Admiral selects software provider

Friday, 17 April 2009

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Admiral sees new CRM platform on the horizon

Thursday, 16 April 2009

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Sword Ciboodle Makes Gartner's Magic Quadrant

Thursday, 16 April 2009

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ISM's Top 15 Arrives - and Exceeds 15

Monday, 13 April 2009

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CRM: Complex Needs, Challenging Responses

Wednesday, 8 April 2009

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The 2009 CRM Service Awards: Rising Stars -- Sword Ciboodle: Crossing the Pond

Wednesday, 8 April 2009

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Focus on Customer Wins in Downturn

Tuesday, 7 April 2009

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Vhi Healthcare rolls out Sword Ciboodle for world-class customer service

Tuesday, 31 March 2009

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Sword Ciboodle - Yes, That's Their Real Name

Tuesday, 31 March 2009

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CRM: Complex Needs, Challenging Responses

Monday, 23 March 2009

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Gartner CRM Summit: Vendors Vs Gartner

Friday, 6 March 2009

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Comparethemarket.com owner to roll out new CRM system

Friday, 6 March 2009

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Comparethemarket.com parent BGL invests in new CRM platform

Friday, 6 March 2009

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Sword Ciboodle Offer Timely Customer Loyalty Tips

Wednesday, 25 February 2009

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Process: The Key to Customer Centricity

Monday, 16 February 2009

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Improving First-Contact Resolution in a Multichannel Environment

Tuesday, 13 January 2009

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