Seeking analytical software geniuses!
Championed by the industry analyst elite as a ‘Superstah!’ and global leader in process-centric customer service software, it’s not surprising Sword Ciboodle USA is currently experiencing massive growth. As a result we are looking for hard working, self-starting, business analysts with proven experience in a software environment. With a love of using business process re-engineering to make things better for your clients, your eloquently prepared and articulate documentation will make even the most sceptical person sit back and smile.
As a central part of our professional services team, you will work with our blue chip clients throughout the USA and beyond – using your system analysis to revolutionize their contact center operations and catapulting them into the customer service hall of fame. With unrivalled fast-track experience and promotion opportunities for the right people, we believe there are no limits to what you – and we – can do.
You:
- Love to bridge the fabled IT/business divide, using your commercial experience and communication skills to bring everyone together in the project vision, and identify the simplest and more rewarding route to business process excellence and efficiency.
- Are a seasoned translator of project vision into technical requirements, and have been working hard at your business analyst craft for 2 years or more.
- Lead the way in evaluating enterprise software capabilities, effortlessly identifying, prioritizing, and implementing functionality that will improve the efficiency of business processes.
- Are an outstanding communicator, with strong oral and written abilities, supported by out of this world prioritization prowess and organizational opulence.
- Have solid analytical and decision making skills, and are proudly detail orientated - crossing all your T’s and dotting all your I’s on the road to industry best practices.
- Are keen and excited about the opportunity to travel all over the USA and potentially beyond for extended periods of time.
- Are a roll-up-your-sleeves, results orientated person - who is happiest when developing and maintaining productive business relationships with a number of stakeholders varying from customers, to partners, to ciboodlers.
Those that fit the bill should send their covering letter and resume to: ustalent@sword-ciboodle.com
Please quote ref: BA_US