EMEA - Other

University in South Africa, with approximately 300 000 enrolled students.

A leading independent provider of outsourced multi-lingual customer contact solutions.

The largest health insurance company in the Republic of Ireland.

http://www.vhi.ie/

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One of the biggest German insurers of property & casualty.

Vodafone Libertel B.V. is one of the largest mobile telecoms companies in the Netherlands.

http://www.vodafone.nl/

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Dutch landline and mobile telecommunications company.

The principal provider of fixed-line telecommunications services in Ireland.

http://www.eircom.net/

A provider of corporate, residential and public telecomms services in Ireland.

http://www.smarttelecom.ie

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Online retailer in the Netherlands.

Personal banking and mortgage company.

Increased first call resolution by an average of 30% across all customer requests.

http://www.standardbank.com/

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Leading Retail bank in Northern Ireland

http://www.firsttrustbank.co.uk/

Ireland's leading banking and financial services organisation.

http://www.aib.ie/

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The biggest electricity retailer in Northern Ireland, supplying over 700,000 homes.

75% reduction in follow up interactions saving $4.6 million.

http://www.eskom.co.za/

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