This event offers the world’s most advanced customer service and experience leaders, from across a range of B2C and B2B organisations. It is unique opportunity to discuss strategies and solutions to various customer contact issues. Meet the Sword Ciboodle team at this event and find out how we can help resolve your issues.

A world-class business development event organised by the Director’s Club (GB & NI). The theme for 2012 is “Making Intelligent Customer Connections” and reflects the current and very real challenge faced by organizations – that of delivering efficient and innovative customer sales and service across a growing and increasingly complex range of channels. Sword Ciboodle are sponsoring this event and will be on hand at the Contact Centre Management Stream to answer any of your questions.

This summit delivers the leading-edge insights on how technology enables the marketing, sales, and customer service functions, adding value to the customer experience and delivering higher levels of customer satisfaction while increasing sales and saving money. This summit is one of the highlights of the Sword Ciboodle EMEA events calendar. Stop by our stand to speak to team Ciboodle and Ciboodling customers about how we can help you engage your customers through better contact center, social and web experiences.

Call Center & Customer Management Expo brings together the entire industry under one roof. It is one of the UK’s biggest call center industry events and in 2012 will continue to showcase a blend of related products and services, cutting-edge education programs and unique networking opportunities. Returning to Expo for the sixth time, team Ciboodle will be out in force to showcase a new interactive product demo. Stop by our stand and speak to our Ciboodlers about how we can help you engage your customers through better contact center, social and web experiences.