Customer Experience Summit

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Passion is Contagious
posted on 27th January
Mirror Images – Customer Experience versus Employee Experiences
posted on 22nd January
Mirror Images
posted on 17th January
Engagement, Intent Driven Involvement
posted on 9th January
The Contact Center of the Future
posted on 16th December
“Press 0 to talk with an agent” 0…0…0…0
posted on 14th December
The Phone, It Still Matters in this Social, Cross-Channel World
posted on 16th November

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RT @JenniferLSchiff 8 CRM Trends You Need to Watch, http://t.co/qUdMZsLl (via CIO) #custserv #crm #scrm

on Thursday
RT @mimaoz: Finally got out the Case Study on Peer-to-Peer Customer Support Communities - cool results. http://t.co/FyzbPzz9

on 1st February
News: Sword Ciboodle cited CRM Watchlist Winners for the 3rd year in a row! Check it out http://t.co/NLn07EM4 #ciboodle #crm #scrm

on 31st January
RT @mjayliebs: Passion is Contagious http://t.co/U7kn0U0j #custserv #ciboodle - some inspiring words via @Ciboodlette

on 30th January
RT @pgreenbe: #crmwatchlist Congrats to #ciboodle #moxie #pegaysystems #kana #parature as CRM Watchlist 2012 winners http://t.co/ivyTGdei

on 30th January

Now Feed - Press

Sword Ciboodle Named to Paul Greenberg's 2012 CRM Watchlist for Third Straight Year
posted on 31st January
Sword Ciboodle Makes Room for 2012 Talent with New US Headquarters
posted on 17th January
Sword Ciboodle Enters 2012 with Rapid Global Expansion
posted on 15th December
Sword Ciboodle and thinkJar Call for Participation in Survey on "Social Customer Service"
posted on 14th November
Sword Ciboodle Teams with CSC to Advance Contact Center Operating Models
posted on 7th November
Sword Ciboodle leverages SAS® analytics in new Intelligent Contact Center
posted on 25th October

More News

21st-24th March, Trump International Beach Resort, Miami, FL, USA
Event Website

At the Customer Experience Summit, senior-level practitioners will present in-depth knowledge and understanding on what it takes to achieve a world-class customer experience with measurable bottom line results.

Florida gives a warm welcome to the Customer Experience Summit in March. Proving that CEM is more than an acronym, this event mixes real life examples with insight into customer experience from the forefathers of the industry. Peppered with beneficial networking sessions, it is also another opportunity for you to corner our Ciboodlers for a one on one meeting.

Marketing Manager

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