Genesys
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The mission of Genesys, an Alcatel-Lucent company, is to be the leading supplier of Enterprise software and best practices that enable best-in-class customer service.
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The mission of Genesys, an Alcatel-Lucent company, is to be the leading supplier of Enterprise software and best practices that enable best-in-class customer service. Whether it’s managing customer interactions with the contact center, over the Web, or using smartphones, the Genesys telephony infrastructure connects customers with the right resources to fulfill customer requests, optimize customer care goals, and efficiently use resources.
Sword Ciboodle works with Genesys through their technology partner program to
certify our software solutions on the latest Genesys telephony infrastructure and kit.
http://www.genesyslab.com/
