Sword Ciboodle has made us more efficient, consistent and customer focused in providing top quality service by integrating our systems making it easier for our associates to navigate and provide accurate information to our customers.

We found the Sword Ciboodle team excellent to work with in that they very quickly understood our key business priorities. They adopted a collaborative approach to providing solutions and demonstrated a common sense approach to enabling our end state vision.

The only way to get the edge is to go for leading-edge systems put in by leading-edge people.

After looking at several options, we chose Sword Ciboodle based in part on the company's excellent pedigree in business process software, which is vital to this project, but also because of the strong cultural fit between our two organizations - we work very well together

We have focused entirely on our people and processes and with Sword Ciboodle's software platform, we have been able to strip out waste and dramatically improve the customer experience.