BGL Group

After looking at several options, we chose Sword Ciboodle based in part on the company's excellent pedigree in business process software, which is vital to this project, but also because of the strong cultural fit between our two organizations - we work very well together

Sean Melia, Associate Director, Programme Delivery, BGL Group

Enhancing Customer Support

Sword Ciboodle provided us with the agility we need to respond to changes, while providing a host of features we required out of the box. They also worked within a short period – on time and on budget.

Michelle Healy,
VP Design Sales and Service, Vistaprint.

Campaigning for Success

We found the Sword Ciboodle team excellent to work with in that they very quickly understood our key business priorities. They adopted a collaborative approach to providing solutions and demonstrated a common sense approach to enabling our end state vision.

Maura McEvilly, Head of CRM, AIB Direct Banking

Complaints Handling Solution

Sword Ciboodle allows us to provide a fully integrated service and therefore a better experience for our customers

Fiona Campbell, Head of Policy and Performance Review, Falkirk Council

Enhanced referral system and improved reporting