We are Social:
The State of Social Customer Service
New original research from Sword Ciboodle along with leading independent analyst firm thinkJar reveals 91% of businesses believe providing social customer service is important for their customers.
Our solutions speak to your perspective
Whether you are a Call Center Agent, a Business Manager, an IT Director or a Customer – our solutions enhance the user experience while reducing costs.
Why Ciboodle?
Chief Technology Officer, Steven Thurlow gives a 60 second overview of how Ciboodle can enhance the service experience while reducing costs…
A leader in Customer Service for a third time
Sword Ciboodle cited on Paul Greenberg’s Watchlist for Customer Service for the third year in a row…
