Latest and Greatest... Paul Greenberg’s CRM at the Speed of LightSword Ciboodle featured in the new edition of CRM’s bible. Exclusively download a free chapter ‘Process and Data Go Together’. Download It  Magic Quadrant for CRM Customer Service Contact CentersFor the fourth year running, Sword Ciboodle is evaluated in leading industry analyst firms Magic Quadrant. Read all about it.  The Forrester Wave™: Customer Service Software SolutionsSword Ciboodle cited as sole leader in Forrester's process-centric customer service vendor evaluation. Download PDF – Sword Ciboodle Download PDF – Full report  Magic Quadrant for CRM Customer Service Contact Centers Michael Maoz from Gartner recognizes Ciboodle's multi channel strength, intuitive UI and responsive professional services team... Read all about it Case Study: Standard Bank Jim Davies recounts the CRM journey for Standard bank South Africa which culminated in winning the Gartner CRM Excellence award for EMEA, 2008... Read all about it  The Forrester Wave(TM): Customer Service Software Solutions Sword Ciboodle recognised as leaders and strength in the utility, telecom, finance, and retail markets... Download PDF – Sword Ciboodle Download PDF – Full report The Forrester Wave™: Enterprise CRM Suites For the first time ever, Sword Ciboodle features and is cited as a strong performer... Download PDF – Full report The Forrester Wave™: Human-Centric BPMS for Java Platforms Download PDF – Sword Ciboodle Download PDF – Full report The Forrester Wave™: Human Centric BPMS for Banking and Investments Read all about it MoreCRM Magazine: Rising StarSword Ciboodle recognized by CRM magazine as a service vendor who is shaking up the contact center industry. Download PDF Butler Technology Audit: Ciboodle Butler cites Ciboodle as being a "near-perfect example of what can be achieved within a process management framework"... Download PDF ISM: Top 15 enterprise CRM product Sword Ciboodle listed on ISM's Top 15 enterprise CRM products, as one of only three new entrants this year... Download PDF Paul Greenberg: Sword Ciboodle, Yes that's their real name The godfather of CRM Paul Greenberg blogs about Sword Ciboodle... Read all about it BPM Focus: Customers and Processes Difficult Domains To Integrate BPMFocus CEO and business process guru Derek Miers leads thinking on how process and customer centricity are key to customer experience... Download PDF Customer Interaction Solutions Magazine: Product of the year 2008 Read all about it Call Center Helper: Top 10 call center software list Read all about it Call Center Expo: Best Product Read all about it Analyst Contact
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