Home > Insights > Awards > 2005

One Week In, KANA plus Ciboodle.
posted on 15th July
Let The Vision Unfold.
posted on 10th July
Service Gets Smart
posted on 18th June
Evolution of the Contact Center
posted on 14th June
Achieving Smarter Service
posted on 12th June
Is Social Process really Digital Interaction Process?
posted on 20th May
It is time to move on to ‘How’ – Where the Rubber Meets the Road...
posted on 9th May

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KANA Acquires Contact Center Customer Service Company Ciboodle
posted on 10th July
Sword Ciboodle and CCA Research Call for Participants in Survey on the Smart Service...
posted on 11th June
Sword Ciboodle Harnesses Technology, Industry Changes to Provide Powerful CRM for the Fortune 500
posted on 22nd May
Survey Finds Nearly 60 Percent of Businesses in the US and UK Use Twitter and...
posted on 1st May
Domestic & General Selects Sword Ciboodle to Drive Diversified Customer Service & European Expansion
posted on 3rd April
Sword Ciboodle Congratulates Marie Curie Cancer Care and ScottishPower on their Outstanding Industry Recognition
posted on 27th March

2005

Finalist Award for Innovation through Technology and E-Business - ROCCO Awards.
Winner International Excellence - Scottish Software Awards.
Mairi McLellan 1st Runner up Individual Excellence – Scottish Software Awards.
Winner Deloitte Technology Fast 50 Awards.

Our Customers

Winner North American Contact Center Service Quality Award for Excellence.

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