- Winner "Rising Star – Market Penetrator" CRM Magazine CRM Service Awards 2011 (View article)
- Winner ISM’s Top 15 CRM Enterprise Solution
- Winner Paul Greenberg’s ZDNet CRM Watchlist 2011
- Winner “Rising Star” CIO Magazine Asia Pacific
- Winner The Orange Index Awards for Financial Services
- Shortlisted for ‘Best Use of Technology’ at the European Call Centre & Customer Service Awards
- Voted 'Best Online Service' 5 consecutive times in the uSwitch customer satisfaction survey.
- Winner 'Best Improvement Strategy' in the North West Contact Centre Awards, 2011.