Analyst Papers

Order by : Name | Date | Hits [ Ascendant ]
Date modified: 05/15/2009
Filesize: 450.49 kB

Ventana Research: Customer Experience Management (CEM) Research

Date modified: 02/11/2011
Filesize: 76.51 kB

The Forrester Wave: Customer Service Software Solutions Q4 2008 - Sword Ciboodle Summary

You must be logged in to view this document
Date modified: 02/11/2011
Filesize: 1.02 MB

The Forrester Wave: Customer Service Software Solutions Q4 2008 - Full Report

You must be logged in to view this document
Date modified: 02/11/2011
Filesize: 206.36 kB

The Forrester Wave Human-Centric BPM For Java Platforms Q3 2007 Vendor Summary

You must be logged in to view this document
Date modified: 02/11/2011
Filesize: 609.36 kB

The Forrester Wave Human-Centric BPM For Java Platforms Q3 2007 Full Report

You must be logged in to view this document
Date modified: 02/11/2011
Filesize: 62.98 kB

The Forrester Wave Enterprise CRM Suites Q3 2008 Vendor Summary

You must be logged in to view this document
Date modified: 02/11/2011
Filesize: 579.81 kB

The Forrester Wave Enterprise CRM Suites Q3 2008 Full Report

You must be logged in to view this document
Date modified: 02/11/2011
Filesize: 171.2 kB

The Forrester Wave Customer Service Management Software Q2 2007 Vendor Summary

You must be logged in to view this document
Date modified: 02/11/2011
Filesize: 856.86 kB

The Forrester Wave Customer Service Management Software Q2 2007 Full Report

You must be logged in to view this document
Date modified: 02/17/2010
Filesize: 133.5 kB

Butler Technology Audit of Sword Ciboodle