BA Use of Google Images Similar to Other’s Efforts to Enhance Experience of Top Customers
What's important for every organization to realize is, while social channels are constantly evolving, they are not new anymore,” said Mitch Lieberman. “The most successful customer service program will happen for businesses who incorporate social into their overall customer engagement practices, and really keep pace with the way their customers are communicating with them in all areas.
Avoiding Hail When Cloud Hopping
A hybrid cloud solution provides some degree of freedom. As Lieberman says, "Hybrid cloud solutions, by nature, are built atop standards-based platforms and database solutions. You simply need to ask the question of any provider: 'How may I access my data, when I want, where I want, and in the format that works for me?'"