Sword Ciboodle focuses on speed at Call Centre Expo
Fast delivery and time-to-value of key importance in current economic climate
Glasgow, UK – August 31, 2009 – Sword Ciboodle, provider of customer-oriented business software and services, is set to ensure speed becomes a major talking point at this year's Call Centre Expo event. The company will adopt the theme of “the world's fastest multichannel CRM technology”, showing how it delivers unparalleled speed of delivery and a swift path to return on investment.
Europe's leading customer contact tradeshow, Call Centre Expo runs from September 22-23, at the NEC in Birmingham, UK.
“The theme of speed has never been more important, as companies seek to do more with less and reduce operational expenditure, and so need to quickly prove the value of their CRM investments as they roll them out,” said Kenny Bain, CEO, Sword Ciboodle EMEA. “With our process-based approach to CRM, Sword Ciboodle is uniquely placed in the market to be able to provide rapid delivery time scales and swift return on investment.”
Visitors to Sword Ciboodle's booth (D15) will be able to explore the company's “world's fastest” theme by reviewing independent analyst research and recent case studies about Sword Ciboodle customers that have achieved significant results in their engagements with the company. In addition, visitors can meet with senior company executives and participate in full product demonstrations.
Each day, at 2:30pm, complementary beverages will be available to all attendees at the Sword Ciboodle booth, providing opportunity to meet with the company in a social setting at the fourth annual “Ciboodle-Fest”.
About Sword Ciboodle
Sword Ciboodle helps improve the way large organizations interact with their customers. The combination of award-winning, process-managed CRM software and specialist consulting and delivery services help Sword Ciboodle's clients achieve higher revenues from their customers and reduce operational costs. Sword Ciboodle is consistently recognized by industry analysts as one of the world's leading customer-centric technology providers. For more information, please visit www.sword-ciboodle.com.
About Sword Group
Sword Group delivers high value business applications to the world's largest companies globally.
With operations in 37 countries, Sword today employs over 2000 people and in fiscal year ending December 2007 generated $263m in consolidated revenue.
An international leader in the delivery of Business Process Improvement solutions, Sword's skills, infrastructure and experience help our customers across regulated industries optimize performance, increase efficiencies and maximise return on investment.
With flexible delivery options, including On Demand and On Premises, combined with our extensive industry expertise, Sword provides comprehensive support to customers across insurance & healthcare, energy, banking & finance, telecoms, utilities, engineering & construction and government.
For more information, please visit www.sword-group.com.