Upcoming Events
Gartner Customer Relationship Management Summit
UK
16th-17th March, Lancaster London, London, UK
Event Website
Delegates get the very latest research first on key customer-centric issues, take in visionary keynotes from the industry's top thinkers and learn from the CRM pioneers in the in-depth case.
Back once again at Gartner CRM!
One of the highlights of the Sword Ciboodle events calendar is undoubtedly Gartner’s European CRM Summit in London. Our Sword Ciboodlers will be up to their usual antics on stand. We are showcasing our interactive product demo, providing a great opportunity to network with all our team on stand and of course hosting the drinks reception to outdo all drink receptions with lots of Champagne and Sword Ciboodle fun. Drop by, grab a glass, view a demo and say hello!
Marketing Manager
Customer Experience Summit
US
21st-24th March, Trump International Beach Resort, Miami, FL, USA
Event Website
At the Customer Experience Summit, senior-level practitioners will present in-depth knowledge and understanding on what it takes to achieve a world-class customer experience with measurable bottom line results.
Florida gives a warm welcome to the Customer Experience Summit in March. Proving that CEM is more than an acronym, this event mixes real life examples with insight into customer experience from the forefathers of the industry. Peppered with beneficial networking sessions, it is also another opportunity for you to corner our Ciboodlers for a one on one meeting.
Marketing Manager
FST Media - Technology & Innovation
AU
24th - 25th March 2010, Four Seasons Hotel, Sydney, AU
Event Website
At this event around 450 executives and senior managers from the Insurance and Wealth Management industry join together to look at how they can embrace innovation and technology as a positive and commercially viable business-enabler. Come along to the Sword Ciboodle stand at the event, where our staff will be handing out fresh juice during all conference breaks and before each days presentations commence. We’lll also have our experts on hand to talk about what we’ve done in financial services and insurance both locally and globally, as well as show a demonstration of our award winning product.
Marketing Manager
Call Center Week
US
14th-18th June, Ceasars Palace, Las Vegas, USA
The west coast equivalent of IQPC's January event, Call Center Week is arguably the Mecca for those who are seeking insight into contact center and customer service excellence. Options while at the conference include booking a one on one meeting with Sword Ciboodle, networking with other industry giants or join in with interesting industry debates. Anyone with a finger in a 'call center pie' will find this event worthwhile.
Marketing Manager
CIO Australia Summit 2010
AU
2nd-4th August, RACV Royal Pines Resort, Queensland, Australia
Event Website
At the CIO Australia Summit 2010 we’ll once again have some of our Australian based team on hand to meet CIOs and IT decision makers from across the country to speak about the successes we’ve achieved at clients such as Crazy John’s, Queensland Police Service, MBF and many more across the region. Like last year we’ll be available for the one-on-one meetings and we’ll also be having one of our clients present about what they’ve been up to with our product.
Marketing Manager
Call Centre Expo
UK
21st-22nd September, Birmingham NEC, UK
Event Website
If you are a Director, Head of Department or Manager with responsibility for the strategic or operational running of a call or contact centre, or devising customer strategy, then you should be joining your industry peers from all over the UK and Europe at Call Centre & Customer Management Expo in September 2010.
Call Centre Expo is one of the nerve centres of the call centre industry. The ideal show for all you contact centre enthusiasts out there! Exhibitors range from headset providers, to the industries top media, to our very own Ciboodlers. It is without doubt the one stop shop for all your contact centre needs. Saving the best bit for last, you will be thrilled to discover that you can experience all this for free! Make sure you stop by our stand to get your mitts on Sword Ciboodle and find out what shenanigans we are up to this year.
Marketing Manager